Privacy Policy

Effective Date: Jan 1, 2025
Last Updated: May 7, 2025

1. Introduction

Rapid Mortgage Processing is committed to protecting your privacy. As a mortgage loan processing company, we collect, use, and safeguard your personal information in accordance with applicable federal and state privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect information that we obtain from or about our clients and customers during the loan processing lifecycle.

2. SMS Terms & Conditions

Product Description

By providing your mobile phone number, you consent to receive SMS messages from Rapid Mortgage Processing related to Mortgage Transactions.

Message Frequency (use whichever matches the submission in the registration form)

• Message frequency may vary.

• You may receive 10 SMS messages per week.

Message and Data Rates

Standard message and data rates may apply.

Opting Out

You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at Admin@rapidmortgageprocessing.com .

Privacy Policy

Your phone number will be handled in accordance with our Privacy Policy, available at https://www.rapidmortgageprocessing.com/. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Rapid Mortgage Processing may disclose Personal Data and other information as follows:

• Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

• Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Information We Collect

We may collect the following types of personal information:

• Identification Information: Name, Social Security number, driver's license or other government-issued ID.

• Contact Information: Address, phone number, email address.

• Financial Information: Bank account numbers, income, credit history, employment information.

• Loan Application Information: Property details, mortgage application data, appraisals, insurance information.

• Technical Information: IP address, browser type, access times, and usage data when interacting with our online portals.
  

4. How We Use Your Information

We use your information to:

• Process, review, and underwrite mortgage loan applications.

• Verify identity and prevent fraud.

• Communicate with you and other relevant parties (e.g., lenders, brokers, escrow companies).

• Comply with legal, regulatory, and contractual obligations.

• Improve our services and maintain system security.
  

5. Information Sharing and Disclosure

We may share your information with:

• Lenders and Financial Institutions: For loan processing and funding.

• Affiliates and Service Providers: Who perform services on our behalf, such as IT support, document storage, or background checks.

• Regulatory Agencies: As required by law or in response to legal processes.

• Other Third Parties: With your consent or as necessary to complete the mortgage transaction.
  

We do not sell or rent your personal information.

6. Data Security

We use industry-standard physical, electronic, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. These include encryption, firewalls, secure data centers, and employee access controls.

7. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, accounting, and regulatory requirements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access and review the personal information we hold about you.

• Request correction or deletion of your information.

• Opt out of certain types of data sharing (e.g., for marketing purposes).

To exercise your rights, please contact us at vateam@processingcompany.com

9. Third-Party Websites

Our website or communication channels may contain links to third-party websites. We are not responsible for the privacy practices of such websites. Please review their privacy policies separately.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the effective date above.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Rapid Mortgage Processing
5296 Waterleaf Lane, Fairfield, CA 94534
(818) 394-5849
VaTeam@rapidmortgageprocessing.com